RETURN

You have received a return card with your order, use it to return.

  1. Enter your order number + name on the return card
  2. Choose the reason for return
  3. Do the return card with the items in the package
  4. Send the package to our return address on the card
  5. Returns are at your own expense and can be done via DHL or PostNL. Keep the proof of shipment safe.

 

RETURN

  • Beauty items, earrings and lingerie are not returnable .
  • Swimwear cannot be returned due to hygiene.
  • All products must be unworn and in original condition
  • The order must be returned in its original packaging and with all tags attached.
  • Note make up, stains, damage and/or strong odors
  • If the return does not meet all requirements, it will be returned
  • Return costs are for your own account
  • You will receive the full order amount excluding the shipping costs
  • Returns are processed within 14 working days
  • If for any reason you wish to return your online purchase, you can register unused items as a return within 14 days of receipt.

EXCHANGE

1. Enter your order number + the name and size of the item you want to exchange on the return card

2. Send the package to our return address, you pay 1x shipping costs for

3. As soon as we have received the package, the item will be exchanged and we will send the package again